PROSPER
Privacy Policy
Last Updated: September 24, 2025
Prosper Therapeutic Wellness (“Company,” “we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://prospertpw.com (the “Site”) and when you engage with our services (the “Services”).
By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or Services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Billing and payment details
- Appointment history
- Health-related information you voluntarily provide (e.g., medical history relevant to massage/bodywork)
1.2 Non-Personal Information
- IP address
- Browser type and version
- Device type and operating system
- Pages you visit on our Site and the time/date of visits
- Referring website/source
1.3 Cookies & Tracking
We use cookies, pixels, and similar technologies to improve user experience, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features of the Site may not function properly.
2. How We Use Your Information
We may use collected information to:
- Schedule, confirm, and manage appointments
- Process payments and provide receipts
- Deliver and improve our Services
- Communicate with you regarding updates, promotions, and offers
- Maintain internal records for business and compliance purposes
- Improve the functionality and security of our Site
- Comply with legal and regulatory requirements
3. How We Share Information
We do not sell or rent your personal information. We may share information in the following situations:
- Service Providers: With trusted third parties (e.g., booking platforms like Vagaro, payment processors, IT providers) to operate our business.
- Legal Compliance: When required by law, court order, or government request.
- Business Transfers: If Prosper Therapeutic Wellness merges, sells, or transfers assets, information may be transferred to the new entity.
- Consent: With your consent or at your direction.
4. Data Retention
We retain personal data only for as long as necessary to provide Services, comply with our legal obligations, resolve disputes, and enforce agreements. Health information may be stored for the duration required by applicable healthcare and recordkeeping laws.
- Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure. By using our Site and Services, you acknowledge the risks of transmitting information online.
6. Your Privacy Rights
Depending on your jurisdiction (e.g., under GDPR, CCPA), you may have the right to:
- Access, update, or correct your personal data
- Request deletion of your data
- Restrict or object to processing
- Request a copy of your data in a portable format
- Opt out of certain communications
To exercise these rights, contact us at the information provided below. We may require verification of your identity before fulfilling requests.
7. Children’s Privacy
Our Services are not directed to children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will delete it immediately.
8. Third-Party Links
Our Site may contain links to third-party websites or services (e.g., booking platforms, payment portals). We are not responsible for their privacy practices. Please review those websites’ policies before providing personal data.
- Email, SMS & Marketing Communications
By providing your contact information, you may receive emails or SMS reminders about appointments, promotions, or updates. You may opt out of marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent version. Continued use of our Site or Services after updates means you accept the changes.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Prosper Therapeutic Wellness
2562 Waterbridge Way, Evansville, IN 47710
Phone: (812) 213-0184
Email: contact@prospertpw.com
